In order to allow for the installation of scaffolding and floor, statuary, and artwork protection in conjunction with the Dome Restoration Project, the Rotunda of the Capitol will be closed from Monday, July 27 through Monday, September 7. While the Rotunda is unavailable for tours, an alternate tour route will be provided. The Capitol Visitor Center is open during the closure of the Rotunda and will offer special activities which do not require advance reservations. You can also download our new U.S. Capitol Rotunda app.

Beth Plemmons

Beth Plemmons - CEO for Visitor Services
Beth Plemmons
CEO for Visitor Services
United States Capitol Visitor Center
 
Beth Plemmons comes to the Capitol Visitor Center with extensive experience in visitor services.  She was previously employed as the Associate Director for Guest Services at Mount Vernon Estate and Gardens where she supervised ticketing and group sales for more than one million visitors annually.  She also managed wharf and transportation operations as well as a volunteer base of 400.  During her tenure at Mount Vernon, she developed a reservations department which doubled its reservation activity in a year.  She also developed orientation and training programs, and she implemented weekly estate-wide training sessions.
 
Prior to her work at Mount Vernon, Beth was the Director of Ticketing and Reservations at the Biltmore Estate in Asheville, North Carolina where she managed more than 100 employees and $55 million in revenue.  She managed the welcome center, outlets, call center, fulfillment operations and sales teams, and she was responsible for the research, selection, design and maintenance of numerous systems to include ticketing, property management, online sales, access control and e-marketing.  Beth also worked at the Biltmore Estate as Ticketing and Reservations Manager, Training Specialist, and Candlelight Reservations Supervisor.